What are disputes?
Why it's an essential thing in a seller and buyer based online shopping cart?
Disputes are the raise of flaws or defected products from the seller to buyer against the orders placed. Disputes can be raised in terms of change of color and size, change of design or pattern, defected quality based products, varied products. With fancy clone you will find a structured dispute management system.
It's always been the big responsibility for the admin of an eCommerce shopping cart based website to manage the seller and user appropropriate to manage the issues. So maintaining a dispute management system will always be the best functionality for the user to get values for the cost they spent.
So how the dispute management works Let’s say for instance, An user “A” orders a product from the seller “B”. At the time of product delivery the buyer found some flaws with the product delivered. So how the user can retain the money spend against his order placed. In fantacy the user can raise disputes over the seller from “My orders” with the option ”create disputes”. The user can create disputes on order basis which consists a set products from one seller or on Items basis.
Once the dispute has been raised by buyer the seller will receive notification as disputed initiated either the vendor has to accept the dispute or to reject it. The admin can manage the received pending and closed disputes from the admin panel. If the disputes is not closed by the seller and buyer mutually admin has to get involved to mediate between the seller and buyer.
So with this flexible and easy dispute management module your seller and buyer of the website will have the right and value for the money they spent with trust. Hence begin your ebusiness with fantacy to reap more with the satisfaction of your seller and buyer.
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